
As North Carolina continues to navigate the phased reopening of businesses amid the COVID-19 pandemic, many residents are eagerly awaiting updates on when hair and nail salons will be allowed to resume operations. Governor Roy Cooper’s executive orders have outlined a gradual approach to reopening, with personal care services like salons typically falling into later phases due to their close-contact nature. While specific dates may vary based on the state’s progress in controlling the virus, salons are expected to reopen with strict safety protocols, including reduced capacity, mandatory masks, and enhanced sanitation measures. Residents are advised to stay informed through official state announcements and local health department guidelines for the most accurate and up-to-date information.
| Characteristics | Values |
|---|---|
| State | North Carolina |
| Reopening Phase | Phase 2 (as of May 22, 2020) |
| Date of Reopening | May 22, 2020 |
| Capacity Restrictions | 50% of fire code occupancy |
| Health Protocols | Masks required for staff and clients, frequent sanitization, social distancing |
| Services Allowed | Haircuts, styling, nail services, and other personal grooming services |
| Appointment Requirement | Strongly encouraged to reduce crowding |
| Additional Guidelines | Temperature checks, limiting shared tools, and enhanced cleaning measures |
| Current Status (as of October 2023) | Fully operational with minimal restrictions |
| Source of Information | North Carolina Department of Health and Human Services (NCDHHS) |
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What You'll Learn

NC salon reopening phases
As North Carolina continues to navigate the challenges posed by the COVID-19 pandemic, the state has implemented a phased approach to reopening various businesses, including hair and nail salons. The NC salon reopening phases are part of Governor Roy Cooper’s broader plan to gradually lift restrictions while prioritizing public health and safety. These phases are designed to ensure that salons can resume operations in a manner that minimizes the risk of virus transmission. Understanding these phases is crucial for both salon owners and clients eager to return to their grooming routines.
Phase 1 of North Carolina’s reopening plan, which began in early May 2020, did not initially include hair and nail salons. During this phase, only essential businesses were allowed to operate, and salons remained closed to prevent close-contact interactions. However, as the state monitored infection rates and hospital capacity, preparations were made for salons to reopen in subsequent phases. Salon owners were encouraged to use this time to implement safety protocols, such as acquiring personal protective equipment (PPE), setting up sanitation stations, and rearranging seating to allow for social distancing.
Phase 2, which started in late May 2020, marked the reopening of hair and nail salons under strict guidelines. Salons were required to operate at reduced capacity, typically 50%, to ensure adequate spacing between clients. Appointments became mandatory to avoid overcrowding, and walk-ins were prohibited. Additionally, both stylists and clients were required to wear face coverings at all times. Enhanced cleaning and disinfection protocols were mandated, with frequent sanitization of tools, chairs, and high-touch surfaces. Nail salons faced additional restrictions, such as limiting services to manicures and pedicures without hand or foot massages, to reduce the duration of close contact.
In Phase 3, which began in October 2020, salons were allowed to increase their capacity limits, though social distancing and mask-wearing requirements remained in place. This phase also permitted a broader range of services, including those that had been restricted earlier, such as facial treatments and extended nail services. However, salons were still encouraged to prioritize safety measures, including regular health screenings for staff and clients. The state continued to monitor COVID-19 metrics and reserved the right to reimpose restrictions if cases surged.
Throughout these phases, the North Carolina Board of Cosmetic Arts and the Department of Health and Human Services provided detailed guidelines to ensure compliance. Salon owners were required to display safety protocols prominently and train staff on proper sanitation practices. Clients were advised to arrive alone, minimize personal belongings, and follow all instructions from salon personnel. The phased reopening approach allowed the state to balance economic recovery with public health, ensuring that salons could operate safely while adapting to evolving conditions.
As of the latest updates, North Carolina has moved beyond the initial phased restrictions, but salons are still encouraged to maintain best practices for infection control. Clients and salon owners alike are advised to stay informed about any new guidelines or recommendations from state authorities. The NC salon reopening phases demonstrated a thoughtful and staged approach to resuming services, prioritizing the well-being of both businesses and their customers during an unprecedented time.
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Safety guidelines for salons
As hair and nail salons prepare to reopen in North Carolina, implementing strict safety guidelines is essential to protect both clients and staff. The state’s phased reopening plan emphasizes the importance of hygiene, social distancing, and personal protective equipment (PPE) to minimize the risk of COVID-19 transmission. Salons must adhere to these guidelines to ensure a safe environment for all. First and foremost, salons should operate at reduced capacity to maintain social distancing. This means limiting the number of clients inside the salon at any given time and ensuring that seating areas are spaced at least six feet apart. Walk-in appointments should be discouraged, and clients should be encouraged to book appointments in advance to manage the flow of people effectively.
Personal protective equipment is a cornerstone of salon safety. Stylists and technicians must wear masks at all times, and face shields or goggles are recommended for additional protection, especially during services that require close contact. Clients should also be required to wear masks throughout their visit, except when it is necessary to remove them for specific services like beard trimming or lip waxing. Disposable gloves should be worn by staff during all services, and they should be changed between clients. Additionally, salons should provide hand sanitizer stations at the entrance and throughout the premises, encouraging both clients and staff to sanitize frequently.
Enhanced cleaning and disinfection protocols are critical to maintaining a safe salon environment. High-touch surfaces such as doorknobs, countertops, and styling chairs should be disinfected after each client. Tools and equipment, including scissors, combs, and nail clippers, must be thoroughly sanitized between uses. Single-use items like capes, towels, and nail files should be discarded after each client to prevent cross-contamination. Salons should also consider using hospital-grade disinfectants approved by the EPA for use against COVID-19. Regular deep cleaning of the entire salon should be scheduled to ensure a consistently hygienic space.
Screening measures should be implemented to prevent anyone with symptoms of COVID-19 from entering the salon. Staff should undergo daily temperature checks and health screenings before starting their shifts. Clients should be asked to reschedule their appointments if they are experiencing symptoms such as fever, cough, or shortness of breath. Salons may also consider posting signage at the entrance reminding clients of these symptoms and requesting that they stay home if they are unwell. Contactless payment options should be encouraged to minimize the handling of cash and credit cards, further reducing potential transmission points.
Finally, salons should prioritize transparency and communication with their clients. Clear signage should be displayed outlining the safety measures in place, and staff should be trained to explain these protocols to clients. Digital communication, such as email or text message reminders, can be used to inform clients of what to expect during their visit, including the requirement to wear masks and arrive on time to avoid overcrowding. By fostering an environment of openness and education, salons can build trust with their clients and ensure that everyone plays a role in maintaining safety. Following these guidelines will help North Carolina’s salons reopen responsibly, protecting the health and well-being of their communities.
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Appointment booking changes
As hair and nail salons in North Carolina prepare to reopen, one of the most significant changes clients will notice is in the appointment booking process. To comply with state guidelines and ensure the safety of both clients and staff, salons are implementing new protocols that prioritize social distancing, sanitation, and reduced contact. Clients will now be required to book appointments in advance, as walk-ins will be limited or completely disallowed. This change is designed to manage the number of people in the salon at any given time, minimizing the risk of overcrowding and ensuring that proper sanitation measures can be maintained between appointments.
Another critical adjustment in appointment booking is the introduction of staggered scheduling. Salons are spacing out appointments to allow for thorough cleaning and disinfection of workstations, tools, and high-touch surfaces between clients. This means that clients may notice longer gaps between appointments than they were accustomed to before the pandemic. Additionally, salons are likely to extend their operating hours to accommodate more clients while adhering to capacity restrictions. Clients should expect to see earlier opening times and later closing times, as well as the possibility of salons offering appointments on days they were previously closed.
Pre-appointment screening is becoming a standard part of the booking process. When scheduling an appointment, clients may be asked to complete a health questionnaire or declare that they are symptom-free. Some salons are also implementing temperature checks upon arrival. These measures are intended to identify potential COVID-19 cases and prevent the spread of the virus within the salon. Clients should be prepared to answer questions about their health and recent travel history, and they may be asked to reschedule if they exhibit any symptoms or have been exposed to someone with the virus.
Many salons are transitioning to digital booking systems to minimize physical contact and streamline the appointment process. Online booking platforms, mobile apps, and virtual payment options are becoming more prevalent, allowing clients to schedule, confirm, and pay for their appointments without needing to call or visit the salon in person. This shift not only reduces the risk of transmission but also provides clients with greater convenience and flexibility. Salons may also send automated reminders and updates via email or text message, keeping clients informed about their appointment details and any changes to salon policies.
Lastly, salons are adopting stricter cancellation and rescheduling policies to account for the new operational challenges. Clients may be required to provide more notice when canceling or rescheduling appointments, and some salons may introduce fees for last-minute changes. These policies are necessary to help salons manage their schedules more effectively and avoid lost revenue due to no-shows or late cancellations. Clients are encouraged to plan ahead and communicate any changes to their appointments as early as possible to ensure a smooth experience for both themselves and the salon staff.
In summary, the reopening of hair and nail salons in North Carolina brings significant changes to appointment booking, all aimed at ensuring a safe and efficient experience for clients and staff. From mandatory advance booking and staggered scheduling to pre-appointment screenings and digital platforms, these adjustments reflect the new realities of salon operations in a post-pandemic world. Clients should familiarize themselves with these changes and be prepared to adapt to the new protocols as they return to their favorite salons.
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Services available post-reopening
As hair and nail salons in North Carolina prepare to reopen, clients can expect a range of services to become available, albeit with new safety protocols in place. Hair services, including cuts, coloring, highlights, and styling, will resume, but appointments will be staggered to minimize the number of people in the salon at any given time. Stylists will wear masks and gloves, and clients may also be required to wear masks, depending on state guidelines. Barber services, such as beard trims and shaves, will also be available, though traditional hot towel treatments may be temporarily suspended to reduce the risk of transmission.
Nail services will also return, with manicures, pedicures, and nail enhancements like acrylics and gel polish being offered. However, clients should expect longer appointment times to allow for thorough sanitization of workstations between clients. Nail technicians will use single-use tools or sterilize reusable tools after each use. Hand and foot massages, a popular add-on, may be limited or modified to avoid prolonged close contact. Additionally, clients may be asked to bring their own nail kits or purchase single-use kits at the salon to further reduce cross-contamination.
Skincare and waxing services will be available in many salons, but with restrictions. Facial treatments will likely exclude steam or extensive hands-on techniques to minimize face-to-face contact. Waxing services will continue, focusing on areas like eyebrows, legs, and arms, but lip and chin waxing may be discouraged due to the proximity required. Estheticians will wear face shields in addition to masks for added protection during these services.
Additional safety measures will be integrated into all services, such as temperature checks upon arrival, mandatory hand sanitization, and the removal of communal items like magazines and coffee stations. Salons may also introduce contactless payment options and require pre-payment to reduce interaction at the front desk. Clients are encouraged to arrive alone and on time to avoid overcrowding in waiting areas. While the salon experience may feel different, these measures ensure that essential beauty services can be enjoyed safely post-reopening.
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Economic impact on salons
The closure of hair and nail salons in North Carolina due to the COVID-19 pandemic has had a profound economic impact on the industry. According to the North Carolina Board of Cosmetic Arts, there are over 12,000 licensed cosmetologists and estheticians in the state, many of whom work in small, independently owned salons. When salons were forced to close in March 2020, these professionals lost their primary source of income, leading to significant financial strain. The majority of salon workers are paid on a commission basis or as independent contractors, meaning they do not qualify for traditional unemployment benefits. As a result, many have struggled to cover basic living expenses, including rent, utilities, and groceries.
The economic ripple effects of salon closures extend beyond individual workers to the businesses themselves. Small salon owners, who often operate on thin profit margins, have faced mounting debts and uncertain futures. Many have had to lay off staff, reduce hours, or even consider permanent closure. The National Salon Suite, a trade association representing salon owners, estimates that the industry has lost billions of dollars nationwide due to the pandemic. In North Carolina, where the beauty industry contributes significantly to the local economy, the impact has been particularly severe. Salons not only generate revenue through services but also through the sale of retail products, further exacerbating their financial losses.
As salons prepare to reopen, they face additional economic challenges. Implementing safety protocols, such as purchasing personal protective equipment (PPE), installing plexiglass barriers, and reducing client capacity to ensure social distancing, requires significant investment. Many salon owners are struggling to cover these costs while also recouping lost revenue. Furthermore, there is uncertainty about consumer behavior post-reopening. Will clients return immediately, or will they remain hesitant due to health concerns? A slow return to pre-pandemic levels of business could prolong the financial hardship for salons and their employees.
The reopening of salons in North Carolina is not just a matter of public health but also of economic recovery. The beauty industry plays a vital role in local economies, supporting jobs and contributing to tax revenues. However, the road to recovery will be gradual. Salon owners and workers will need ongoing support, including financial assistance, access to low-interest loans, and clear guidelines from state authorities. Stimulating consumer confidence will also be crucial, as clients must feel safe returning to salons. Local governments and industry associations can play a key role by promoting safety measures and encouraging residents to support small businesses.
In the long term, the pandemic has highlighted the need for greater financial resilience within the salon industry. Many businesses were ill-prepared for a prolonged shutdown, lacking emergency funds or alternative revenue streams. Moving forward, salon owners may need to diversify their services, invest in online retail platforms, or explore subscription-based models to mitigate future risks. Additionally, policymakers should consider measures to protect salon workers, such as expanding unemployment benefits to include independent contractors or providing targeted grants to struggling businesses. By addressing these challenges, North Carolina can ensure that its salon industry not only survives but thrives in the post-pandemic economy.
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Frequently asked questions
Hair and nail salons in North Carolina reopened with specific safety guidelines on May 8, 2020, as part of Phase 1 of the state’s reopening plan during the COVID-19 pandemic.
While salons are open, they must follow state guidelines, including capacity limits, mask requirements, and enhanced sanitation practices. Check with your local salon for specific protocols.
As of the latest updates, salons can operate at full capacity, but they are encouraged to maintain social distancing and follow CDC recommendations to ensure safety. Always verify with your salon for the most current policies.

































